Shipping Center within 4 business days of your receipt of cleared payment, you will automatically receive a 5-star detailed seller rating for shipping time. Typically when a buyer opens a case claiming that an item that doesn't match the listing description, no further action is needed by the seller. a refund for the difference, if any, between Program Fees that they pay and actual costs to Pitney Bowes in the event that actual shipping and/or import costs are less than the amounts paid by the buyer. United Nations hazard classes and/or as identified by the International Air Transport Association are ineligible for the Program. If you have any items listed Upon its receipt of your buyer's payment of the Program Fees, Pitney Bowes shall be responsible for paying its service providers for fees owed to its service providers and for remitting commodity taxes to governmental authorities, What happens to the proceeds received from the liquidation of my item? Be sure to add correct weights and dimensions to your listings to avoid delivery delays. At first glance, this is a good idea, but international shipping has many variables and is nearly impossible to standardize across every country and … For example, you can set your preferences to ship to Canada through a standard carrier that provides international service, but still use the Global Shipping Program for the remaining eligible countries. Yes. Click the Account tab, and then click Site Preferences. I just sold an item with the Program. your listing description of a GSP item will apply to your buyer's purchase of the GSP item, unless your policy is inconsistent with local legal requirements in the country where your buyer is located. Items that you offer for sale to buyers through the Program, and which appear to be eligible for the Program based on their listing description, will be so designated eBay may also require a reversal of the PayPal payment that your buyer made eBay or Pitney Bowes may elect to return to you (at any U.S. address that you have on file with eBay) any GSP item that is deemed undeliverable. No. one of your affiliates are or become listed in any Denied Persons List or if your export privileges or the export privileges of any of your affiliates are otherwise denied, suspended or revoked, in whole or The Global Shipping Program currently ships to over 100 countries worldwide—and counting! Items that eBay and/or Pitney Bowes determine, in their sole discretion, would not benefit from the Program or could create problems or liabilities for the Program. perpetual, irrevocable, non-exclusive, transferable license to any intellectual property rights in the text or images presented in the original listing related to the GSP item, which exists or ever existed, including, but not limited GSP handles everything that makes selling abroad so difficult, including arranging international shipping, completing customs forms, and handling import fees, which are paid by buyers at the time of purchase. (C) pay the assessed import duties and other taxes due upon importation of the GSP item, each on your buyer's behalf, (D) manage any dispute with such authorities regarding customs classifications, applicable duties See. Your opt-in may not apply to listings that you create using a mobile The GSP also includes end-to-end international tracking so you can stay up to date throughout the process. alternate international shipping, and compliance with applicable. What do I do? List and require a license or (B) are subject to any US export control regulations, as determined by Pitney Bowes and/or its service providers in their exclusive discretion, are ineligible for the Program. with 'UPAAA00000'. Such information is required for compliance with U.S. export and customs clearance requirements. By using The Balance Small Business, you accept our. If you have your own system that sends tracking information to buyers, send only the global tracking number to avoid confusing buyers. Simply add international postage and your listings will become available to millions of eBay buyers worldwide. Arab Emirates, United Kingdom, Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia, Australia, Hong Kong, Indonesia, Philippines, Singapore, South Africa, South Korea, Taiwan, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bangladesh, Belize, Bermuda, Bolivia, Brazil, Brunei Darussalam, Cambodia, Cayman Islands, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, information that you specify is inaccurate upon processing the parcel at the Global Shipping Center, you authorize eBay, Pitney Bowes and/or any third party designated by either eBay or Pitney Bowes to correct Whether you ship across town or around the world. Items that (A) relate to an Export Control Classification Number that is considered dual use, controlled, or otherwise restricted by the Export Administration Regulations Commerce Control However, you will be eligible for automatic 5-star detailed seller ratings for GSP items in the following circumstances: In addition, eBay will not count detailed seller ratings that are left by your buyer against your seller performance standards in the following circumstances: If a Global Shipping Program item arrives damaged, the buyer would file a "return request," just as they would in a non-GSP transaction. Create listings that bring in shoppers and sell at the best price. Click here for more information and a complete Any item prohibited on eBay can't be shipped using the Global Shipping Program. If an item is shipped directly to a buyer (instead of to the Global Shipping ", Cardboard Legends: eBay seller since 1998, "This is one of the best things eBay has implemented... our international sales are up because of it. It's no surprise GSP sellers have seen their sales increase by up to 15%.*. Click on 'View order details' from the drop-down menu. A Complete Guide to Bidding on eBay Auctions, Here's What You Can Do to Collect Money When an eBay Buyer Doesn't Pay, New to eBay? However, if the item was damaged when it arrived at the Global Shipping Center, or if an item is defective or not described properly, the seller would then be responsible for the refund. Unless stated otherwise, all Program Fees are quoted to buyers in U.S. dollars. as and if required, after receipt thereof at the Global Shipping Center. Do these terms override the User Agreement? Learn how GSP can help you grow your business around the world. If you provide an international shipping service, you may choose to override the Program with your own international shipping option for some or all eligible countries by adjusting your settings within My eBay. Copyright © 1995-2021 eBay Inc. All Rights Reserved. The export of your GSP item will be treated as a routed export transaction per the requirements of the U.S. party designated by eBay or Pitney Bowes). What is Pitney Bowes's role in the Routed Export Transaction? between the seller and Pitney Bowes (or eBay) is intended or created by the Global Shipping Program. You can also find this tracking number in your My eBay and on the Order Details page for the item. Your buyer must pay for GSP items using PayPal. International buyer scam. Macau, Maldives, Martinique (French), Mexico, Monaco, Montserrat, Nicaragua, Oman, Pakistan, Panama, Paraguay, Peru, Reunion (French), Saint Kitts and Nevis, Saint Lucia, Sri Lanka, When a GSP item sells you simply ship the item to the Global Shipping Center in Kentucky. of the package. One or more of the following data points provided by you or associated with the GSP item that you sold is incorrect or indeterminable (and it is not practicable for Pitney Bowes to correct): Item title/description iv. When an international buyer makes a purchase, the seller sends the item to a shipping center based in their own country. If you would like to adjust which countries you sell to, including When an international buyer purchases an item, the seller ships the package to a dedicated eBay shipping center. Your item must be physically located in the US. the United States and into any other country. The buyer files an eBay Money Back Guarantee. By purchasing a GSP item from you, your buyer will be entering into a binding contract with you for the purchase of the GSP item, as well as an agreement with Pitney Bowes for the provision of the services. Buyers can also keep an eye on the progress of their shipment with end-to-end international tracking. HERE IS HOW THE SCAM STARTS. The good news is that the scams that tend to occur are generally easy to recognize. Center. However, we recommend adding eBay international standard delivery as an option in your listing to give your buyers a more accurate estimated delivery date. Item Location. However, subject to your buyer's compliance with the terms of the Program, a buyer's payment of the GSP item price and quoted Program Fees during checkout will represent the total amount of Shipping and Import charges for a GSP Does PayPal share my buyer's information with eBay? With a few exceptions, international returns are not supported through the Global Shipping Program at this time. Specialty Services, with the exception of: Specialty Services > Custom Clothing & Jewelry > Hats, Handbags & Accessories, Specialty Services > Custom Clothing & Jewelry > Jewelry, Specialty Services > Custom Clothing & Jewelry > Other, Video Games & Consoles > Prepaid Gaming Cards, Narcotics (including controlled substances), Currency (including bank notes, stocks, bonds, coupons, credit cards, unused travelers checks, securities, certificates, and other negotiable items), Weapons (including firearms, knives, etc. Ebay only allowed me to charge $4.00 shipping for a video game I listed, however my buyer is from Mexico and I am researching shipping costs to Mexico from my zip code and the cheapest rate is $15. If the item is lost or damaged during international transit, the Program has you covered. The Global Shipping Program places restrictions on the size and weight of items that are available for international shipping. From the Purchase History, click on 'more actions' to the right of the item's title. You can review the buyer's charges on the Order details page. comply with all applicable laws and regulations under the. PayPal must be the only accepted payment method. Buyers are responsible from being offered through the Program to buyers in the ineligible countries or regions in lieu of excluding the listing from the Program entirely or removing the listing from eBay generally. By purchasing a GSP item from you, your buyer will be entering into a binding contract with you for the purchase of the GSP item, as well as an agreement with Pitney Bowes for the provision of the Services. Sorry i am pretty new to ebay. The first thing you need to do is add eBay international … Items from a single order can sometimes be packaged separately to ensure secure transit, and to stay within the weight and dimension limits specified Estimated Program Fees are quoted to a buyer in a GSP item listing and are subject to change until the buyer pays for the GSP item and the quoted Program Fees in full during checkout. Only items that you list for sale on ebay.com are eligible for the Program. 5 min article; Buying and reselling items. By purchasing your item and consenting to Global Shipping Program Buyer Terms and Conditions, your buyer is also authorizing Pitney Bowes to act as its agent for the shipment and delivery of the GSP item. eBay may require that you meet minimum seller performance standards in order to Any exclusions you create will also apply to your Global Shipping Program eligible listings. A parcel is oversized and/or overweight and cannot be shipped through an upgraded service. For managed payments sellers, standard selling fees for managed payments sellers apply, including the international fee. (Exception: PO Box addresses to the following countries are allowed). Are international returns supported through the Program? The Global Shipping Program is for buying and selling for personal, non-commercial/commercial use by the buyer or intended recipient. Pitney Bowes, its affiliates, and/or its service providers may contact you directly in order to collect or confirm certain personal and/or order information. provide, rent, sell or otherwise share the foregoing information for marketing purposes. If you know what you're looking for, buying and reselling on eBay … You will comply with the following rules for any GSP items that you sell through the Program: Upon receipt of your buyer's cleared payment, you are responsible for shipping the GSP item to a parcel processing facility located in the United States ('Global Shipping Center'), where Pitney Bowes will process the GSP Shipping Center to the time it reaches your buyer. To see if yours is included, view the list. Payment to Pitney Bowes: PayPal will transmit the balance of your buyer's payment to Pitney Bowes's PayPal account. Click here for more information on restricted items and categories. In general, buying internationally on eBay is no different than buying from a domestic seller. are included under GSP import charges and are paid by the Program on behalf of the buyer. Principal Party in Interest and are also responsible for providing accurate and complete information about the GSP item and must respond timely to any requests for information item for international shipment. Plus your existing, live listings that include GSP items will • International Buyer (Mexico) wins item and pays for item plus S&H. The item and packaging must be within the, Business & Industrial > Heavy Equipment Attachments, Business & Industrial > Websites & Business for Sale, Cell Phones & Accessories > Smart Watches, DVDs & Movies > Storage & Media Accessories, eBay Motors > Vehicles (Note: Parts & Accessories are supported by the Global Shipping Program), Home & Garden > Fresh Cut Flowers & Supplies. 1. In cases where a restricted item is delivered to the Global Shipping Center, eBay will first determine what makes the item ineligible. Who is responsible for remitting Program Fees to third parties? Your final value fee is based on the final price of the item, shipping charges to the Global Shipping Center, and any other amounts you may charge the buyer. After you join the Program, you may later opt out of the Program by adjusting your account settings within My eBay. If you purchase signature confirmation when for your item, the confirmation will come when the item is received at the Global Shipping Center, not when it's received by the buyer. The global tracking number is also visible to the buyer on the Order details page and in My eBay. The seller should be responsible for any return fees if this happens. As a seller your responsibility ends once the item reaches the Global Shipping Center. Thanks to GSP, buyers around the world can find exactly what they want—or discover something new that's not available locally. You may review the eBay prohibited items policies. During payment, PayPal automatically performs currency conversions for both parties to or from multiple currencies as appropriate. Yes. End-to-end tracking. Mail forwarding services have become popular ways for international buyers to shop the large United States eBay site without being restricted to sellers that are willing to ship internationally. Five-star shipping/handling rating when you provide free shipping to the Global Shipping Center. Just be aware of the small differences, so you're prepared for the unexpected. manner that they prefer, the right to dispose of or liquidate parcels (and their contents) that eBay or Pitney Bowes conclude are undeliverable. in the Program. What do I do next? Thanks by the way You will create a shipping label on eBay to have your tracking information uploaded automatically or, if you don't use eBay label printing, you should upload tracking information to eBay to maximize the amount number on your domestic shipping label. If you were previously selling through If you have any items listed on ebay.com that cannot be lawfully shipped to a country eligible under the Program, you should restrict international buyers in that country from purchasing your items by creating and applying an exclusion list within My eBay. Tags: International; Comments are closed. If you'd like to opt out of the Global Shipping Program but must wait 24 hours, you can still remove your active listings from the Global Shipping Program right away. Keep an eye on your item all the way to your buyer's front door. Buyer purchased the item on an eBay site that has implemented the eBay Buyer Protection program (currently, the US, UK, and DE sites). Select the Override my shipping exclusions for Global Shipping Program eligible items checkbox if you'd like to allow your eligible items to be shipped to all Global Shipping Program countries. ), Liquids, liquefiable substances, and powders, Batteries (with exception of those that come included with consumer electronics such as AA, C, Li-ion batteries), Jewelry, gold, or any other precious metals (whether manufactured or non-manufactured) that are subject to carrier and/or customs restrictions, Parcels that exceed maximum package size and/or weight limits imposed by global service provider, Any type of air, gas or liquid in a compressed container. As a general rule of thumb, sellers should always wait until buyer... Email that the item to the Global shipping Program places restrictions on the Money... The export of your GSP item that you be an eBay seller n't want to be sure provider! 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